careline
For families keeping vigil

A circle of care around the people who wait.

When someone you love is in the hospital, the family becomes a switchboard. Careline is one calm page that holds today's update — so the person on duty stops repeating themselves, and the rest of the family stops feeling far away.

Free during the family pilot Hosted in EU · GDPR-aware
01 / The problem

The phone never stops ringing.

When information is fragmented across WhatsApp threads, voice notes and discharge papers, everyone is anxious — and the person on duty is exhausted.

A loved one is admitted. One relative camps at the bedside, talks to doctors, sees the monitors. Twelve other relatives — across cities, across countries — call. Each asks the same thing.

  • → 01
    The caregiver retells the same story 40 times a day. Translating medical jargon, recapping numbers, soothing fear. They burn out on the relay.
  • → 02
    Family abroad feels powerless. Especially the elderly relatives who can't fly in. They want to be present and don't know how.
  • → 03
    The data is everywhere and nowhere. Photos in the camera roll, voice memos, paper printouts, three separate group chats. Nothing gets aggregated.
updated 10m ago
9:41
careline EN
[ leo ]
Leo · Day 7
Updated 10m ago
Now Timeline Photos Letters
Today · Stable
Stable
  • Slept 6h 20m, fed normally at 6:00.
  • Dr. Conti: "We're cautiously optimistic."
  • MRI scheduled Tuesday.
BBunica 2h ago

A big, big hug, my little lion. You are the strongest of all.

LLucia 5h ago

We think of you every minute, little Leo.

19 hugs sent today
02 / Three small acts

One link. One password. One quiet page.

Setup takes ten minutes. The page replaces the phone calls — and the family takes care of itself.
→ Step 01

Open a Careline.

Add the patient's name, age and the hospital. Choose one shared password. Done. No accounts, no invitations to chase.

→ Step 02

Share the link with the family.

One message in the WhatsApp group. Anyone with the password can open it on any phone — grandmothers, cousins, family abroad.

→ Step 03

The family writes back.

You post the day's update; the family writes letters of love. You read them aloud at the bedside. The page becomes the keepsake.

03 / What's inside

Everything the family needs.
Nothing more.

A timeline, today's vitals, photos, hospital info — and a quiet space for letters. Built for reading on the bus, in bed, in waiting rooms.

A timeline of the days that mattered.

Admissions, procedures, conversations with doctors. Color-coded, calm, scannable. The family knows what happened — without you retelling it.

  • DAY 7 · 09:40 MRI scheduled — brain assessment
  • DAY 5 · 14:20 Conversation with Dr. Conti
  • DAY 3 · 10:00 Moved to NICU step-down

Today's numbers, in plain words.

Weight, temperature, oxygen. Color-coded by status: emerald is stable, butter is watch, coral is now. No charts to interpret in panic.

Weight
3,3 kg
Temp
36.7 °C
SpO₂
94 %

Letters from the family — read aloud at the bedside.

The family writes a few warm words. The caregiver reads them aloud to the patient. The wall of letters becomes the keepsake nobody knew they needed.

BUNICA · 2h
A big, big hug, my little lion.
LUCIA · 5h
We think of you every minute, little Leo.

Photos in chronological order.

The day's photo at the top. A quiet way for distant family to see, every morning.

Reads in three languages.

Italian for the in-laws. Russian for grandmother. English for everyone else. The interface follows; the letters keep the writer's voice.

EN IT RU + RO soon

Hospital details.

Address, ward, visiting hours, the doctor's direct line. So nobody has to ask twice.

OSPEDALE MAGGIORE
Largo del Pozzo, 71
Bologna · NICU floor 3
+39 0521 70 21 11

Private by default. One password for the whole family.

No accounts, no email signups, no profiles to maintain. Share the link with the family chat, share the password, done. JWT in an httpOnly cookie keeps the session for 30 days.

CARELINE · LEO
Enter the family password
04 / The reason

The wall of letters is the soul of Careline.

A small, warm thing the family writes to the patient. The caregiver reads them aloud at the bedside.
From Grandma Maria

I'm sending you a big hug, my little lion. You are the strongest of all. I'm waiting for you back home in Chișinău — we'll bake warm pies together.

BBunica2h ago
From Aunt Lucia

We think of you every minute, little Leo. The whole Milan side of the family sends you an enormous kiss. You are the bravest boy we know.

LLucia5h ago
From Cousin Anna

Hey little Leo. We're all sending you so much love from Rome. Mom said you opened your eyes today — that's enough. Rest. We're here.

AAnna9h ago

In the family pilot · 147 letters written · 9 family members writing · 4 countries

05 / Privacy

This is health data. We treat it like it.

Hosted in the EU, gated by one shared password, never sold, never analytics-tracked.

Quiet by design.

A page about a hospitalized loved one is not a place for tracking pixels, marketing pings, or growth nudges. Careline runs in the EU, opens with one shared password, and gets out of the way.

Hosted in EU · West Europe GDPR-aware No third-party analytics
  • One shared password. bcrypt-hashed, never stored in code or database. JWT in httpOnly cookie · 30-day session.
  • EU residency. Servers in West Europe (Amsterdam). Data never leaves the EU.
  • No analytics. No third parties. No Google Analytics. No Plausible. No tracking pixels of any kind. Privacy by default.
  • Right to erase, anytime. The caregiver can hide or remove any letter or update — and one button erases the whole page.
06 / Pricing

Free during the family pilot.

Careline started for one family. We're keeping it small until it's right. Open a page, use it, tell us how it felt.

Right now, the only thing we want is feedback.

This is a pilot, not a product launch. If your family is keeping vigil and you want a quieter way to share the day's news, write us — we'll set you up.

When it's ready for real, the price will be small (a coffee a month) and the free tier will stay generous. No surprise bills, no growth gymnastics.

Pilot · invite-only
Family
€0/month
Free until summer 2026 · then €4/mo · cancel anytime
  • One private Careline page · custom subdomain
  • Unlimited letters from the family
  • Daily updates, vitals, timeline, photos
  • RU · IT · EN — language toggle
  • EU hosting · one-button erase
  • Email us for help · we read everything
No credit card. We'll reply within 24h.
07 / Questions

What families ask before opening a page.

Short answers. Email us if your question isn't here.
Is this a substitute for talking to a doctor?
No. Careline is a place to share what your doctor told you with the rest of the family. It does not diagnose, it does not assess, it does not recommend treatments. It's a quieter chat — nothing more.
Who can read the page?
Only people with the link and the family password. There are no accounts, no public listings, no search engine indexing. The page is invisible to anyone you don't share with.
Where is the data stored?
In Microsoft Azure's West Europe region (Amsterdam), under their EU data-protection agreement. Letters and updates live in an Azure SQL database; photos in Azure Blob Storage. Nothing leaves the EU.
Can I delete everything?
Yes. Any caregiver can hide or delete any letter, any update, any photo, any time. There's also a single button that erases the whole Careline — and we promise to honor that request within 24 hours.
What languages does it speak?
Italian, Russian and English today, with Romanian arriving in summer. The interface translates; the letters stay in the writer's voice. We don't translate what your grandmother wrote — that's hers.
Do you use AI?
Not in the pilot. Later, we'll add quiet helpers — transcribing voice notes, suggesting plain-language summaries of medical terms — strictly to describe, never to diagnose. AI never crosses into clinical judgment.
How do I open a Careline?
Email hello@careline.app with the patient's first name and which language your family speaks. We'll send you a private subdomain and a setup guide within 24 hours.

You don't have to be the switchboard anymore.

Open a Careline for your family. Free during the pilot, no card, set up in ten minutes.